This Privacy Policy explains how betso collects, uses, stores, and protects your personal information when you use the betso platform. Your privacy matters to us, and we are committed to handling your data responsibly and in full compliance with Philippine data protection laws.
Your Privacy Matters: betso is committed to protecting your personal information and respecting your privacy rights. This Privacy Policy is designed to help you understand what data we collect, why we collect it, and what we do with it. By using the betso platform, you consent to the data practices described in this policy.
This Privacy Policy ("Policy") applies to all personal information collected by betso ("betso," "we," "us," or "our") through the betso platform, including the website accessible at betso.app and any associated mobile applications (collectively, the "Platform"). This Policy should be read in conjunction with the betso Terms & Conditions, which govern your use of the Platform.
betso operates as an online gaming platform authorized by the Philippine Amusement and Gaming Corporation (PAGCOR) and is subject to the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. betso takes its obligations under Philippine data protection law seriously and has implemented appropriate technical and organizational measures to safeguard your personal information.
By registering for an account, making a deposit, or otherwise using the betso Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.
For the purposes of the Data Privacy Act of 2012, betso is the data controller responsible for the personal information you provide through the Platform. betso determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable data protection laws.
If you have any questions, concerns, or requests regarding the processing of your personal information, you may contact betso's Data Protection Officer using the contact details provided in Section 15 of this Policy.
betso collects several categories of personal information from users of the Platform. The specific information collected depends on how you interact with the Platform and the services you use.
When you register for a betso account, you are required to provide certain personal information, including:
When you access or use the betso Platform, certain information is collected automatically through the use of cookies, log files, and similar tracking technologies:
betso may receive information about you from third-party service providers, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification services, fraud prevention services, and marketing partners. This information is used to verify your identity, process transactions, prevent fraud, and improve the overall user experience on the Platform.
betso uses the personal information collected from you for the following purposes:
To create, maintain, and manage your betso account; to authenticate your identity when you log in; to communicate with you about your account status, transactions, and Platform updates.
To process deposits, withdrawals, and other financial transactions; to verify the source of funds in compliance with anti-money laundering regulations; to issue refunds where applicable.
To comply with legal obligations imposed by PAGCOR, the Anti-Money Laundering Council (AMLC), and other Philippine regulatory authorities; to verify that you meet the 21+ age requirement; to maintain records required by law; to respond to lawful requests from government agencies and law enforcement.
To detect and prevent fraudulent activity, money laundering, collusion, and other prohibited conduct; to monitor gameplay for signs of problem gambling; to protect the security and integrity of the Platform.
To analyze user behavior and preferences in order to improve the Platform's functionality, user interface, and game offerings; to conduct research and development; to test new features and services.
To send you promotional offers, bonuses, newsletters, and other marketing communications (you may opt out of marketing emails at any time); to notify you of new games, features, and Platform updates; to conduct surveys and gather feedback.
To respond to your inquiries, complaints, and support requests; to resolve disputes; to provide technical assistance.
betso processes your personal information on the following legal bases under the Data Privacy Act of 2012:
betso does not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, betso may share your personal information with the following categories of recipients in the circumstances described below:
betso engages third-party service providers to perform functions on its behalf, including payment processing (GCash, PayMaya, BPI, BDO, Metrobank), identity verification, fraud detection, customer support, data analytics, and marketing services. These service providers are contractually obligated to use your personal information only for the purposes for which it was disclosed and to maintain appropriate security measures.
betso may disclose your personal information to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies when required by law or in response to lawful requests.
betso may disclose your personal information to law enforcement agencies, courts, or other governmental authorities when necessary to comply with a legal obligation, to protect the rights, property, or safety of betso, its users, or the public, or to investigate suspected illegal activity.
In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.
betso retains your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, regulatory, and contractual obligations.
Specifically:
After the applicable retention period expires, betso will securely delete or anonymize your personal information in accordance with its data retention and disposal policies.
betso takes the security of your personal information seriously and has implemented industry-standard technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
These measures include:
While betso strives to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying betso immediately if you suspect unauthorized access to your account.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal information:
You have the right to request a copy of the personal information betso holds about you. betso will provide this information in a structured, commonly used, and machine-readable format where technically feasible.
You have the right to request that betso correct any inaccurate or incomplete personal information. You may update certain account information directly through your betso account settings.
You have the right to request that betso delete your personal information in certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected or when you withdraw your consent. This right is subject to betso's legal obligations to retain certain records for regulatory and compliance purposes.
You have the right to object to the processing of your personal information for direct marketing purposes. You may opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email or by contacting betso support.
You have the right to receive your personal information in a portable format and to request that betso transmit it directly to another data controller where technically feasible.
If you believe that betso has violated your privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of these rights, please contact betso's Data Protection Officer using the contact details provided in Section 15 of this Policy. betso will respond to your request within fifteen (15) days, or within such other timeframe as required by applicable law.
betso uses cookies, web beacons, and similar tracking technologies to collect information about your use of the Platform. Cookies are small text files stored on your device that allow betso to recognize your browser and remember certain information about your preferences and activity.
You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies, though doing so may affect the functionality of the Platform. Please note that essential cookies cannot be disabled without impairing the Platform's core functionality.
The betso Platform may contain links to third-party websites, services, or applications that are not operated or controlled by betso. This Privacy Policy does not apply to third-party services, and betso is not responsible for the privacy practices of such third parties. betso encourages you to review the privacy policies of any third-party services you access through the Platform.
betso integrates with third-party payment providers (GCash, PayMaya, BPI, BDO, Metrobank) to process deposits and withdrawals. When you use these services, you are subject to the privacy policies and terms of service of those providers in addition to this Policy.
betso primarily stores and processes personal information within the Philippines. However, certain third-party service providers engaged by betso may store or process your personal information in jurisdictions outside the Philippines. In such cases, betso ensures that appropriate safeguards are in place to protect your personal information in accordance with the Data Privacy Act of 2012, including the use of standard contractual clauses and other legally recognized transfer mechanisms.
The betso Platform is not intended for use by persons under the age of twenty-one (21). betso does not knowingly collect personal information from individuals under 21 years of age. If betso becomes aware that it has inadvertently collected personal information from a person under 21, betso will take immediate steps to delete that information and close the associated account.
If you are a parent or guardian and believe that your child has provided personal information to betso, please contact betso immediately using the contact details provided in Section 15 of this Policy.
betso reserves the right to update or modify this Privacy Policy at any time to reflect changes in betso's data practices, legal requirements, or business operations. When material changes are made, betso will notify registered users by posting a notice on the Platform and, where practicable, by sending a notification to the email address or mobile number registered on the account.
The updated Privacy Policy will display a revised "Last Updated" date at the top of this page. Your continued use of the betso Platform following the publication of an updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with the updated Privacy Policy, you must stop using the Platform and may request the closure of your account.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, you may contact betso's Data Protection Officer through the following channels:
betso Data Protection Officer
Email: [email protected]
General Support: [email protected]
Live Chat: Available 24/7 through the betso Platform
betso is committed to addressing your privacy concerns promptly and transparently. All privacy-related inquiries will be acknowledged within forty-eight (48) hours and resolved within fifteen (15) business days, or within such other timeframe as required by applicable law.
betso is committed to safeguarding your personal information and respecting your privacy rights under Philippine law. Here's how we keep your data secure and give you control over your information.
All sensitive data is encrypted in transit using TLS/SSL protocols and at rest using AES-256 encryption. Your payment details and personal information are protected by the same security standards used by Philippine banks.
betso operates in full compliance with the Data Privacy Act of 2012 (RA 10173) and is registered with the National Privacy Commission. Your rights under Philippine data protection law are respected and enforced.
betso will never sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely to provide and improve the betso platform and to comply with legal obligations.
You have the right to access, correct, delete, and port your personal information. betso provides easy-to-use tools to exercise your privacy rights and responds to all requests within 15 days.
betso conducts regular security audits, vulnerability assessments, and penetration testing to identify and address potential threats. Our security practices are continuously updated to meet evolving standards.
betso retains your data only as long as necessary for legal and operational purposes. Account and transaction records are kept for 5 years as required by PAGCOR, then securely deleted.
Now that you understand how betso protects your privacy, you can play with peace of mind. Join a platform that respects your data, complies with Philippine law, and puts your security first. You must be 21 or older to register.
// DPA 2012 COMPLIANT · NPC REGISTERED · YOUR DATA, YOUR RIGHTS